Terms & Conditions

1. Who we are

Vapely Limited is registered in Ireland under company number 589663 and with our registered office at 28 Fitzwilliam Place, D02 P283.

2. Privacy Policy & Cookies

How we use the private information which you share with us

Your personal data will be used to provide the information, goods and services offered through our website to you, for billing and order fulfillment.
We will never share your information with any third party.
We do use cookies to track the movement of internet traffic around our site and this information is used for Google Analytics so we can provide the best service we can. Meaning if we find a particular page is making people leave the site on mass, we can identify that page and improve it. However your name, address, telephone if you’ve provide it aren’t shared with another party.

Email newsletter

If you sign up to our newsletter we may use your email address to send you information about products or services.
You can opt out of these at any point. We use the website system to send emails and also Mailchimp.

Cookies & monitoring

A cookie is a small text file that we store on your device. Our website uses cookies to distinguish from other users of our website. Cookies also provide us with information about how this website is used so we can keep it is as up to date, relevant and error-free as possible. Further information about the types of cookies that may be used on this website is set out in the table below.

Strictly necessary cookies – these are cookies that are essential to the operation of our website
Analytical/performance cookies. These cookies allow us to recognise and count the number of visitors to our website.
Functionality cookies – These cookies are used to recognise you when you return to our website.
Targeting Cookies – These cookies record your visit to our website, the pages you have visited and the links you have followed.
We may monitor traffic to our site and collect the following information:

The IP address of your computer
The referring website from which you have got to our website from
The reasons for this are:

To make ongoing improvements to our website based on this data
To see our most popular sources of business
To see what products are the most popular
To provide more of these products and make our business as good as possible
These cookies make it easier for you to use the site and easier for us to provide you with the best service we can offer
Disclosure of personal data

We won’t disclose your personal data to anyone outside the company.

Your personal data is used only to provide you with your orders.

We do not hold your payment details. They are passed security for an encrypted SSL (secure sockets layer) connection directly to the payment card processor. The same way those details would be processed if you were paying via a chip and pin machine in a shop.

We do our absolute best to ensure the privacy of your data as we feel privacy is very important.

Customer privacy rights

If you are concerned about your data, you have the right, subject to the payment of a small fee to request access to personal data which may hold or process about you. We assure you that it will basically be whatever information you’ve given us, such as your name, address and if you provided it, your telephone number and your email address. If you’ve ordered from us we’ll also have record of your orders. You can see all this information if you login to our site with your username and password and go to the ‘my account’ page.

3. Product information

The products we sell are strictly for the use of 18 year old persons and over.

4. Right to cancel

All customers have the right to cancel their orders under the The Distance Selling Regulations which gives consumers extra protection when buying online. Specific legislation here that applies is regulation 8 of The Distance Selling Regulations.
You have the right to cancel the purchase of a good without having to give a reason at any time within the “cooling off period” of 14 days, beginning on the day after you receive the goods.

If you are in possession of the goods you are under the duty to retain them and take reasonable care of them. You must send the goods back to us to our contact address at your own cost (unless we delivered the item to you in error or the item is damaged or defective) as soon as possible once you have canceled the contract.

We reserve the right to make a charge not exceeding our direct costs of recovering the goods if you do not return the goods or return them at our expense.

Once you have notified us that you wish to cancel the contract, within the 14 day cooling off period, any sum debited to us will be refunded to you as soon as possible and in any event within 30 days of your cancellation.

You will not have any right to cancel a purchase for the supply of any of the following goods:

The goods cannot be returned because they were made according to your specifications or were personalised for you
The goods are liable to deteriorate or expire rapidly
The goods seals have been broken by you and cannot be returned for health protection and hygiene reason
Returning e-liquids

Due to the fact that e liquids are sealed and we would be unable to resell e-liquids we believe they don’t fall under the ‘right to cancel’ under The Distance Selling Regulations. However if you have a problem with any thing you purchase from us. Please get in contact and we’ll be more than happy to try and work something out.

5. Notices & Emails

All notices you send us must be sent to the contact details on this site. We may give notice to you at either the email or postal address you provide to us when making a purchase.

Notice will be deemed received and properly served 24 hours after an email is sent or three days after the date of posting of any letter.] In providing the the service of any notice, it will be sufficient to prove, in the case of a letter, that the letter was properly addressed, stamped and placed in the post and, in the case of an email that the email was sent to the specified email address of the addressee.

6. Conclusion

These terms are governed by Irish and EU law. Any contract for the purchase of goods from this site and any dispute or claim arising out of or in connection with any such contract will be governed by Irish law. You and we both agree that the courts of Ireland will have non-exclusive jurisdiction. However, if you are a resident in Northern Ireland you may also bring proceedings in Northern Ireland, and if you are a resident in Scotland you may also bring proceedings in Scotland.

If you have any questions at all please feel free to contact us at any time and we’ll get back to you as soon as possible.